Refund & Cancellation Policy

This Refund & Cancellation Policy outlines the terms under which clients may request refunds or terminate services.

Refund Eligibility

• Refund requests must be made before service commencement.
• Once the service has begun, refunds will be issued only for uncompleted work, calculated on a pro-rata basis.
• No refunds will be issued for work already completed or delivered.

How to Request a Refund or Cancellation

• Submit your request online via the “Contact Us” page on our website.
• Alternatively, email us at hello@buzzoly.com.
• Provide your order number or contract reference in all correspondence.

Processing

• Refund requests will be reviewed within seven (7) business days.
• Approved refunds will be issued using the original payment method unless otherwise agreed.
• Cancellation notices should be made at least 7 days before the next billing or work cycle.